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When should
we come?
Privacy · Terms
We call to confirm within 30 minutes · Mon–Sat 10AM–5PM
\nTell us about
yourself.
Tell us
your address.
When should
we come?
Privacy · Terms
We call to confirm within 30 minutes · Mon–Sat 10AM–5PM
\nhas been received.
Thank you, .
\n\n Your request is confirmed and our team will review it shortly.
\n If we need any clarification, we will reach you at during working hours — Monday to Saturday, 10AM to 5PM.
\n Confirmation sent to \n
Prefer to book
another way?
\n Same service, different channel.
All confirmed by our team.
Closed Sundays and public holidays.
How it works —
pickup to delivery.
\n Every garment is tagged, tracked through 12 steps, and returned pressed and packaged.
\nYou book
\nUse the form above, WhatsApp, phone or app. Tell us your address and preferred time. We confirm within 30 minutes.
\nWe pick up
\nOur team arrives at your doorstep. Every garment is counted in your presence and tagged with a unique identifier.
\nWe clean
\nYour garments go through our 12-step professional cleaning process. Sorted, pre-treated, cleaned and pressed.
\nQuality check
\nEvery item is inspected before packaging. Any concerns are flagged and you are informed before delivery.
\nWe return
\nCleaned, pressed and packaged garments are delivered back to your door. A receipt is provided.
\nChoose your
turnaround time.
\n Standard is most popular. Minimum 48 hours. All services cover dry cleaning, laundry and carpet cleaning.
\nOur most popular service. Garments collected and returned within a minimum of 48 hours. Full care, no shortcuts.
\nBase rate. Free pickup above ₹1,000 or 5 garments.
\nPriority processing. Your garments jump the queue and are returned within 24 hours from collection.
\nSmall premium applies. Available Mon–Sat.
\nBook before 10AM. We collect in the morning and return the same evening. Limited slots daily.
\nMust book before 10AM. Call to confirm availability.
\nFor exceptional needs. Available on request, subject to workshop capacity. Call us before booking.
\nCall 9836233354 to confirm availability first.
\nTurnaround times are estimates, not guarantees. Same Day and One Hour services must be confirmed by phone before booking. Our team will always inform you before proceeding.
\nWe come to you —
anywhere in Kolkata.
\n No zones. No restrictions. No extra charge for your neighbourhood. From Salt Lake to Behala, Dum Dum to Garia, New Town to Howrah — if you are in Kolkata, we come to your door.
\nFor areas beyond Kolkata city limits, call 9836233354 to confirm availability before booking.
\n \n \nFree pickup above
₹1,000 or 5 garments.
\n Pickup and delivery is complimentary when your order meets either threshold. For smaller orders, a nominal charge is confirmed at booking before we collect.
\nThe Swiss
Laundry app.
\n Book pickups, track your orders, make payments and manage your account — all from the app. Free to download on iOS and Android.
\n \nAdd QR here
FAQs
\nBook online using the form on this page, WhatsApp +91 98362 33354, call 9836233354, use the iOS or Android app, or email info@theswisslaundry.com. We confirm all bookings within 30 minutes, Monday to Saturday, 10AM to 5PM.
\nYes. We collect from every area and all 93 pincodes in Kolkata — Salt Lake, New Town, Rajarhat, Ballygunge, Gariahat, Behala, Dum Dum, Jadavpur, Kasba, Park Street, Alipore and all other neighbourhoods. No restrictions, no extra charge.
\nFree pickup and delivery applies for orders above ₹1,000 plus GST or a minimum of 5 garments. For smaller orders a nominal charge applies, confirmed at booking.
\nStandard service takes a minimum of 48 hours and is our most popular option. Express returns garments within 24 hours at a small premium. Same Day is available if booked before 10AM. One Hour is available on request — call us to confirm before booking.
\nWe offer three pickup windows — 10:30AM to 12:01PM, 12:02PM to 2:00PM, and 2:01PM to 4:00PM. These are preferred windows only. We do not guarantee the exact time. Our team calls to confirm before arrival.
\nYes. Every order is tracked through our 12-step cleaning process. Track your order at theswisslaundry.com/track-order using your mobile number and OTP verification. You can also WhatsApp us at any time.
\nWe clean silk sarees, embroidered lehengas, sherwanis, suits, blazers, woollen garments, leather and suede, curtains, everyday laundry, and carpets, rugs and sofas. If you are unsure, call us and we will advise.
\nWe are closed on Sundays and public holidays. Pickup and delivery operates Monday to Saturday, 10AM to 5PM.
\nReady to book
your pickup?
\n Doorstep collection across all of Kolkata.
Monday to Saturday · 10AM–5PM · Confirm within 30 minutes.